FAQ

Frequently Asked Questions (FAQ)

General Questions About Randi Dandi

1. What is Randi Dandi?
Randi Dandi is a lifestyle brand dedicated to enhancing the mind, body, and soul through premium products like Alka-Sol, healing apparel, and wildcrafted herbs. Our mission is to empower and heal through nature, self-expression, and sustainability.

2. What is the mission of Randi Dandi?
Our mission is to inspire 1% of the world’s population to embrace healing and vitality. We achieve this by offering innovative products infused with natural energy, delivering health benefits and enhancing confidence, mood, and self-expression.

3. How does Randi Dandi incorporate healing into its products?
Each Randi Dandi product is designed with intentional healing. From apparel that carries affirmations and natural energy to Alka-Sol Spring Water and infused tonics, we integrate healing and nature to create holistic experiences.

4. Who can benefit from Randi Dandi products?
Anyone looking to enhance their health, vitality, and sense of self-expression can benefit. Whether it’s through hydration, herbal support, or stylish apparel, our products are designed for people who value wellness and creativity.

5. Do you offer wholesale or bulk purchasing options?
Yes! We offer wholesale and bulk pricing for both Alka-Sol Water and other products. Contact us for more information.


Alka-Sol FAQs

1. What is Alka-Sol, and where is it sourced?
Alka-Sol is a premium, naturally alkaline spring water and hydrosol tonics. The water is sourced from Bear Lithia Springs in Elkton, Virginia, renowned for its pure and mineral-rich water. Our Hydrosols are created by steam distillation of wildcrafted plants from the forests of Belize.

2. What makes Alka-Sol unique compared to other bottled water brands?
Our water is naturally alkaline with a pH of 8.0+, rich in essential minerals, and infused with healing plant hydrosols. It provides hydration while promoting health and healing, setting it apart from conventional bottled water.

3. What are hydrosols, and how are they used in Alka-Sol Products?
Hydrosols are plant waters that carry the therapeutic properties of herbs. Each bottle of Alka-Sol tonics is infused with a specific hydrosol, like Blue Vervain or Kalawalla, offering added benefits such as stress relief or brain boost.

4. What are the benefits of drinking Alka-Sol Spring Water?
Alka-Sol Spring Water is a natural remedy for kidney and bladder issues, detoxification, and general health support.

5. How should I store Alka-Sol Products?
Store Alka-Sol products in refrigerator to maintain its purity and quality.

6. What tonics are currently available?
Our first tonic is Blue Vervain, known for its calming and healing properties. Stay tuned as we introduce more exciting tonics, each infused with unique plant hydrosols.

7. Is Alka-Sol safe for children and pregnant women?
Yes, Alka-Sol Products is safe for most individuals. However, if you have specific health concerns, consult with your healthcare provider. Bitters should not be consumed by pregnant women.

8. Are there subscription options for Alka-Sol?
Subscriptions are coming soon.


Healing Apparel FAQs

1. What is “Healing Through Style,” and how does it work?
“Healing Through Style” is our philosophy of creating apparel that not only looks great but also carries healing messages, materials, and affirmations. Each piece is designed to boost mood, confidence, and connection to nature.

2. What materials are used in Randi Dandi clothing?
We use high-quality, sustainable fabrics combined with innovative designs to ensure comfort, durability, and energy alignment.

3. How should I care for Randi Dandi apparel?
Wash in cold water on a gentle cycle and air dry to maintain the integrity of the materials and prints.

4. Are your designs limited edition?
Yes, many of our designs are exclusive and released in limited quantities to maintain their unique value.

5. Do you offer custom sizes or alterations?
Currently, we offer a standard size range. For special requests, please contact our customer service team.


Ordering and Shipping

1. How can I place an order while the website is under maintenance?
During this time, you can contact us directly via email or Threads to place your order. We’re happy to assist!

2. What are your shipping options and delivery times?
We offer standard and expedited shipping options. Delivery times depend on your location, but most orders arrive within 3-7 business days.

3. Do you ship internationally?
Yes, we ship worldwide! Shipping rates and times vary based on the destination.

4. What is your return/exchange policy?
Select Here

5. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number to monitor your delivery.


Sustainability and Ingredients

1. How does Randi Dandi ensure sustainability in its products?
We prioritize eco-friendly materials, sustainable sourcing, and minimal environmental impact in all our products. From packaging to production, sustainability is at the core of Randi Dandi. 

2. Are your products organic or wildcrafted?
Yes, we use wildcrafted plants and natural water to ensure the highest quality and potency in everything we offer. Wildcrafted means harvested directly from their natural, wild environment, such as forests, mountains, or fields, without human intervention like planting or farming. 

3. What makes the herbs and plants you use special?
Our herbs and plants are carefully selected for their healing properties and sourced sustainably to ensure purity and effectiveness. The plants grow naturally in their native habitat, often free from pesticides, fertilizers, or chemicals. Our wildcrafted plants are thought to contain higher concentrations of nutrients and healing properties because they thrive in untamed, nutrient-rich conditions, adapting to their environment over time.


Customer Support FAQs

1. How can I contact customer service?
You can reach us at randidandisupply@gmail.com or via Threads for quick responses.

2. What should I do if I have a problem with my order?
Please contact us immediately with your order details, and we’ll resolve the issue promptly.

3. Can I request samples before buying?
Yes, we occasionally offer sample sizes for select products. Contact us to inquire about availability.

4. Do you offer gift cards?
Yes, Randi Dandi gift cards are a great way to share the love! They can be purchased through our website.